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Exchanges and Returns

We hope you love every purchase you make at Fletcher and Gaines however we know that isn't always how life works out. 

IN STORE AND ONLINE PURCHASES: We will happily refund your purchase as long as returns are made within 7 days of the purchase date. Purchases returned after 7 days are eligible for STORE CREDIT. Items are not eligible for returns after 14 days. Exchanges must be made within 14 days with receipt present. Items must be unworn and unwashed with original tags still attached. Hair products must be returned with original seal still in tact. Markdown items are FINAL SALE.

To begin a return or exchange for an online order, please email with the subject line "RETURN". A return must be started within 14 days of the delivery date.